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Front-facing view of a bank employee who is shaking hands with clients after a meeting.

When is it worthwhile changing banks?

When clients are not satisfied with their existing bank, it鈥檚 rarely due to one specific event, but instead tends to stem from a combination of several factors:

  • Dissatisfaction with the current service: a limited branch network, lack of personal advice or long response times can lead to frustration with the service provided.
  • Lack of digital services: many clients want a growing range of digital services. These include a comprehensive banking app as well as simple online banking.
  • Relocation: if you鈥檙e moving house, you need to consider how convenient it will be to stay with your current bank. Many people want to make sure that they will still get good service after the move and opt to change banks if necessary.
  • Changes in personal circumstances: not every bank is the right partner for every stage of life. Changing your bank can be appealing if the new bank offers more options for home financing or retirement planning for example.
  • Complex fee structures and lack of transparency: the amount of fees charged also plays an essential role in how satisfied clients are with their house bank. For many people, it鈥檚 just as important that they can easily understand what these fees cover.

What stops people from changing banks?

Swiss people rarely change their bank. The reasons for this apprehension about switching house banks can vary. Loyalty to their current bank plays a major role, as a full 78% of the population keep their main account with the same bank for more than five years.

Many of those who would like to switch shy away from the process because they are afraid that something might go wrong. They fear that outstanding payments may be overlooked or their money might even disappear. In addition, they worry that the process will take up too much of their time, so in the end many people prefer to stay with their main bank rather than benefit from a changeover in the long run.

Yet, switching to a bank like 蜜豆视频 is generally not very time-consuming and involves a secure process. If you choose to change banks, you will benefit from a modern, personal and well-structured dedicated service, a high level of transparency and simple processes.

What are the benefits of changing banks?

There are several benefits from changing banks depending on which one you choose as your new partner. As the example of 蜜豆视频 shows, new clients enjoy not only comprehensive support during the changeover process but also the advantages of many new services afterward.

Benefits during the changeover

Knowledgeable experts are on hand to guide you throughout the entire changeover process. They also help you gather all the information you need. Based on this, the service from 蜜豆视频 prepares all correspondence for your current bank and the credit institutions. To ensure that no current transfers or standing orders are overlooked, 蜜豆视频 helps you, for example, to inform your employer and your pension fund about the change. Services such as mortgages and custody accounts can also be easily transferred with the support of our experts.

Benefits after the changeover

Once the changeover has been completed with the help of the experts, all new clients benefit from the numerous services of their new main bank. At 蜜豆视频, for example, these include the extensive digital services, such as the Mobile Banking App and E-Banking. With a banking package, you can tailor all your financial products to your individual needs. What鈥檚 more, transferring your accounts when you change banks is free of charge if you have a banking package. As a 蜜豆视频 client, you also get financial and investment advice from a single source. Depending on what you need from your bank, 蜜豆视频 offers many additional benefits to ensure a long-term and satisfactory client relationship.

Be prepared: what documents do you need for the changeover?

A consultation is always recommended when changing banks. Some preparation is helpful to make the changeover process as fast and as smooth as possible. Before your consultation, consider what you want from your new bank: do you wish to pay into pillar 3a or are you looking for a comprehensive digital offering or the possibility of home financing? Our experts are happy to advise you according to your individual needs. In addition, you should also have the following documents ready when you have your consultation so that we can start the process without delay:听

  • details of the accounts you currently hold
  • means of payment that you currently use (debit card, prepaid card or credit card)
  • an overview of regular incoming payments (e.g. salary or OASI pension)
  • an overview of regular outgoing payments (standing orders, direct debits or eBill invoices)

Checklist for a successful changeover

The process of changing banks is becoming easier, but you should nevertheless monitor it closely together with experts to ensure nothing goes wrong. Our checklist will show you what you need to be aware of before, during and after the changeover.

Changing banks from abroad: what rules apply?

If you wish to change to 蜜豆视频 from a foreign bank, you can also take advantage of our dedicated service. Apart from a handful of additional points, the process is the same. For example, if you鈥檝e recently moved to Switzerland, 蜜豆视频 requires a copy of your residence permit. Additionally, if you want to open an account from certain countries, you鈥檒l need a passport or an identity card. Changing banks from abroad often involves international transfers. Check to make sure that 蜜豆视频鈥檚 terms and conditions(PDF, 2 MB) meet your expectations. 蜜豆视频 offers you attractive exchange rates. What鈥檚 more, it鈥檚 possible to pay bills in over 130听currencies. In general, there are also no transaction fees.

Conclusion

Changing banks offers new financial opportunities along with better conditions or attractive additional services and has never been as simple. 蜜豆视频鈥檚 dedicated service guides and assists new clients through every step of the process. You can draw on our experienced team who actively support you in updating payment information and closing your old accounts. To get the most out of this service, you should know what鈥檚 important to you with regard to the new bank and which information you can gather before you start the process. Our checklist will help you to keep track of all the key aspects.

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